STORE POLICY

Overview

Welcome to For Mum.
By placing an order through our website, you agree to the policies outlined below. We are committed to providing a transparent, secure, and positive shopping experience for our customers in Australia.

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Ordering & Payments

All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Payments are processed securely through trusted third-party payment providers. For Mum does not store or have access to your payment information.

Once an order has been placed, you will receive an order confirmation email.

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Shipping & Delivery

We ship Australia-wide, including metropolitan and regional areas.

• Orders are processed within 1–3 business days

• Delivery typically takes 8–15 business days after dispatch

• Tracking details are provided once your order has been shipped

Delivery timeframes are estimates and may be affected by factors outside our control, such as customs processing or carrier delays.

For full details, please refer to our Shipping & Returns page.

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Returns & Refunds

We want you to be satisfied with your purchase.

If your item arrives damaged or faulty, please contact us within 7 days of receiving your order, including:

• Your order number

• Clear photos of the issue

We will review the issue and work with you to provide a suitable resolution.

Due to the nature of our products, change-of-mind returns are not accepted, unless the item is faulty or damaged.

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Order Cancellations

Orders may only be cancelled within 12 hours of purchase.
Once an order has been processed or dispatched, cancellations are no longer possible.

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Product Information

We make every effort to display product details, colours, and descriptions as accurately as possible.
Please note that slight variations in colour or appearance may occur due to screen settings or manufacturing differences.

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Gift Purchases

Our products are suitable for gifting. If you are purchasing an item as a gift, please ensure the delivery address details are correct before completing your order.

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