SHIPPING & RETURNS
SHIPPING POLICY
Shipping Information
At FOR MUM, we know many of our pieces are purchased as thoughtful gifts. We do our best to ensure your order arrives safely and within the estimated timeframe.
Processing Time
Orders are processed within 1–4 business days.
You will receive tracking details once your order has been dispatched.
Delivery Time
Australia: 8–15 business days
New Zealand: 8–15 business days
Delivery times may vary slightly depending on location and seasonal demand.
Shipping Fees
Shipping rates are calculated at checkout.
We occasionally offer free shipping promotions across Australia.
Tracking
All orders include tracking. If you experience delays or concerns, please contact us and we’ll assist you as quickly as possible.
Because she deserves more than flowers — and you deserve peace of mind.
RETURN & EXCHANGE POLICY
Returns
We accept returns within 14 days of delivery, provided the item is:
• Unworn
• Unwashed
• In original condition
• With original packaging
To begin a return, please contact us at [your email].
Exchanges
If you need a different size in your hoodie or apparel, we’re happy to help with exchanges where available.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item. We’ll resolve the issue promptly.
Non-Returnable Items
For hygiene and custom reasons, certain personalised items may not be eligible for return.
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Thank you for supporting FOR MUM.
We’re here to make gifting thoughtful and simple.